The use of Virtual Machines on the ittdesk managed nerwork can cause the internetconnection to be disrupted.
Virtual Machines send a second MAC address onto the network.
Normally the network does not allow this; only one MAC address can be active per connection.
You can solve this problem by using a router.
If the router functions properly, then there will be only one MAC address (the router’s) active on the connection.
ittdesk recommends the routers of the brand Cisco Linksys, with the standard settings they only show their own MAC address on the connection.
Should it be really needed to use a Virtual Machine without a router, the the tenant should ask ittdesk for permission. ittdesk can then allow a second MAC address on the connection.
Was this answer helpful ?
Yes
(0)
/
No
(0)
