It can be that your location is not part of the ittdesk managed network.
Ask you landlord / housing corporation if you are on the ittdesk managed network.
After finishing your registration its important to reboot any devices using the internet, especially routers.
The Qmanage registration page needs to filled in to regain full access to the internet, its possible to access some pages without registration like the page for your bank, to check the registration number on your bank payments for example. Anti virus websites and university mail should also be available. You can find your registration number on bank payments to your housing corporation and communication letters directly addressed to you.
For DUWO tenants it works like this: for Short Stay the number will be 7 digits and for long stay it’ll be 12 digits, and of course of the lease contract itself.
Update: DUWO now also has contract numbers with 11 digits.
In some cases its necessary to reboot the network devices (latop, router etc.) in order to get to the registration page, and again when you are done with the registration.
Your router and computer will be required to obtain an IP address automaticly.
When you don’t reboot your computer it can take up to 15 minutes before you get internet access back, when using a router you won’t get it back till you reboot the device (take the power adapter out of the socket for a few minutes).
Every new device you connect to the wall outlet will need to be registered on the network.
If you have registered a router, machines that connect via the router to the network don’t need a separate registration.
